| Final | Team | time | Rk. | | 1. Iana Klochkova | UKR | 4:33.59 | 1. | | 2. Yasuko Tajima | JPN | 4:35.96 | 2. | | 3. Beatrice Coadă-Căşlaru | ROU | 4:37.18 | 4. | | 4. Kaitlin Sandeno | USA | 4:41.03 | 3. | | 5. Nicole Hetzer | GER | 4:43.56 | 7. | | 6. Maddy Crippen | USA | 4:44.63 | 8. | | 7. Joanne Malar | CAN | 4:45.17 | 6. | | 8. Jennifer Reilly | AUS | 4:45.99 | 5. |
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| Heat 4 | Team | time | Rk. | | 1. Iana Klochkova | UKR | 4:37.64 | 1. | | 2. Kaitlin Sandeno | USA | 4:40.89 | 3. | | 3. Jennifer Reilly | AUS | 4:41.51 | 5. | | 4. Maddy Crippen | USA | 4:44.00 | 8. | | 5. Federica Biscia | ITA | 4:47.56 | 15. | | 6. Yseult Gervy | BEL | 4:48.31 | 18. | | 7. Lee II Ji-Hyeon | KOR | 4:58.94 | 23. | | 8. Sia Wai Yen | MAS | 4:59.18 | 25. |
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| Heat 3 | Team | time | Rk. | | 1. Beatrice Coadă-Căşlaru | ROU | 4:41.04 | 4. | | 2. Joanne Malar | CAN | 4:42.65 | 6. | | 3. Hana Černá | CZE | 4:44.11 | 9. | | 4. Lourdes Becerra | ESP | 4:47.50 | 14. | | 5. Sabine Herbst-Klenz | GER | 4:47.79 | 16. | | 6. Liu Yin | CHN | 4:50.33 | 19. | | 7. Carolyn Adel | SUR | 4:57.90 | 22. | | 8. Adi Bichman | ISR | 5:06.72 | 26. |
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| Heat 2 | Team | time | Rk. | | 1. Yasuko Tajima | JPN | 4:40.35 | 2. | | 2. Nicole Hetzer | GER | 4:43.23 | 7. | | 3. Oksana Verevka | RUS | 4:45.07 | 10. | | 4. Chen Yan | CHN | 4:45.65 | 11. | | 5. Rachel Harris | AUS | 4:46.02 | 12. | | 6. Helen Norfolk | NZL | 4:46.42 | 13. | | 7. Mirjana Bosevska | MKD | 4:48.08 | 17. | | 8. Artemis Dafni | GRE | 4:53.52 | 20. |
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| Heat 1 | Team | time | Rk. | | 1. Georgina Bardach | ARG | 4:54.31 | 21. | | 2. Jana Korbasová | SVK | 4:59.05 | 24. | | 3. Aleksandra Zertsalova | KGZ | 5:09.03 | 27. | | 4. Nguyễn Thị Hương | VIE | 5:26.56 | 28. |
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