| Final | time | | gap | ____________ | 1. | Germany | 3:43.22 | | | | Franziska van Almsick 55.08s, Simone Osygus 56.34s, Kerstin Kielgaß 55.73s, Daniela Hunger 56.07s | 2. | Sweden | 3:45.21 | | +1.99s | | Louise Jöhncke 56.97s, Louise Karlsson 56.34s, Linda Olofsson 56.03s, Ellenor Svensson 55.87s | 3. | Great Britain | 3:46.89 | | +3.77s | | Sue Rolph 56.52s, Claire Huddart 57.25s, Alex Bennett 57.64s, Karen Pickering 55.48s | 4. | Russia | 3:48.23 | | +6.01s | | Svetlana Leshukova 56.94s, Nina Zhivanevskaya 58.61s, Nataliya Meshcheryakova 56.11s, Yelena Nazemnova 56.57s | 5. | Spain | 3:49.37 | | +7.15s | | Claudia Franco 56.77s, Blanca Cerón 57.16s, Susanna Garabatos 58.21s, Esther Martínez 57.23s | 6. | Netherlands | 3:49.97 | | +7.75s | | Wilma van Hofwegen 58.21s, Inge de Bruijn 57.23s, Minouche Smit 57.18s, Patricia Stokkers 57.35s | 7. | France | 3:50.74 | | +7.52s | | Solenne Figuès 57.77s, Jacqueline Delord 57.88s, Casey Legler 57.95s, Hélène Ricardo 57.14s | 8. | Romania | 3:53.95 | | +10.73s | | Loredana Zisu 59.12s, Carmen Herea 58.00s, Lorena Diaconescu 58.25s, Luminița Dobrescu 58.58s |
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| Best 8 times advanced to Final. |
| Heat 1 | time | | Rk | ____________ | 1. | Great Britain | 3:50.81 | Q | 5. | | Sue Rolph 57.40s, Claire Huddart 58.32s, Alex Bennett 57.35s, Karen Pickering 57.74s | 2. | Romania | 3:51.75 | Q | 7. | | Loredana Zisu 57.51s, Carmen Herea 58.53s, Lorena Diaconescu 58.00s, Luminița Dobrescu 57.71s | 3. | France | 3:52.14 | Q | 8. | | Solenne Figuès 58.29s, Jacqueline Delord 57.42s, Casey Legler 57.86s, Sophie Jacquier 58.57s | 4. | Denmark | 3:52.80 | | 9. | | Karen Egdal 59.40s, Mette Nørskov Nielsen 57.25s, Ditte Jensen 58.24s, Sophia Skou 57.91s | 5. | Switzerland | 3:54.25 | | 10. | | Sandrine Paquier 58.50s, Dominique Diezi 57.90s, Andrea Quadri 1:00.22, Chantal Strasser 57.63s | 6. | Slovenia | 4:01.52 | | 12. | | Nataša Kejžar 59.02s, Alenka Kejžar 1:01.29, Tanja Drezgić 1:01.60, Metka Sparavec 59.61s |
| Heat 2 | time | | Rk | _____________ | 1. | Sweden | 3:46.78 | Q | 1. | | Louise Karlsson 56.43s, Linda Olofsson 56.50s, Ellenor Svensson 56.76s, Johanna Sjöberg 57.09s | 2. | Russia | 3:47.10 | Q | 2. | | Svetlana Leshukova 56.61s, Nataliya Meshcheryakova 56.22s, Yelena Nazemnova 57.04s, Tatyana Litovchenko 57.23s | 3. | Germany | 3:47.82 | Q | 3. | | Simone Osygus 56.45s, Kerstin Kielgaß 56.85s, Daniela Hunger 56.13s, Meike Freitag 58.39s | 4. | Spain | 3:50.05 | Q | 4. | | Claudia Franco 56.44s, Blanca Cerón 57.71s, Susanna Garabatos 58.23s, Esther Martínez 57.67s | 5. | Netherlands | 3:51.04 | Q | 6. | | Wilma van Hofwegen 58.25s, Inge de Bruijn 57.93s, Minouche Smit 57.18s, Patricia Stokkers 57.68s | 6. | Belarus | 3:55.36 | | 11. | | Natalia Baranovskaya 58.12s, Inha Borodich 59.30s, Sviatlana Zhidko 59.35s, Alena Popchanka 58.59s |
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